Assistant General Manager
AB - Alberta, BANFF


Do you want to wake every day to greet glaciers, mountain peaks and turquoise lakes? This outstanding hospitality company with attractions and F&B are united by an intrinsic love of exploring that can’t be confined by physical borders. Together team members and guests create inspiring memories they’ll share with their friends and families for years to come. They have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. Their vision is to be the world’s leading provider of experiential adventure travel.

Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.


Reporting to the General Manager to a high-volume tourist attraction, the primary responsibility of this role is to assist in providing strategic hospitality leadership to the guest experience, programming, retail and food and beverage services.

  • Translate vision and strategy into actions designed to grow the business, both in service delivery levels and financial results
  • Collaborate closely with F&B/Retail Support Services and the Guest Experience/Programming team to enhance all elements of the guest and colleague experience
  • Assists General Manager and project management team to ensure capital investments and renovation projects are on time and on target
  • Consistently communicate strategy, goals and results to the team
  • Coordinate the development of key performance goals for the team
  • Develops and refines standard and techniques to ensure safety, efficiency, consistency, quality and follow up resulting in and an elevated guest and team experience
  • Support safe work habits and a safe working environment at all times
  • Coach, develop and mentor the team while maintaining a fun, professional workplace
  • Adherence to financial forecasts and budgets; instrumental in taking steps to assist the business in exceeding targets
  • Assists in preparing and coaching the team on the necessary data for budget; projects, labor and other costs and monitors actual financial results holding the team accountable to targets
  • “Promise to Place” ensure sustainability programming that represents the values at the heart of Pursuit; specifically, honoring place through stewardship, respect and community
  • Participate in monthly financial reviews, forecasting and annual budget discussions


  • Minimum 5 years of senior leadership experience in resorts, food and beverage and/or attractions
  • Unparalleled commitment to health and safety
  • Experience with multiunit leadership is an asset
  • Unwavering commitment to unique hospitality experiences and employee engagement
  • Strong organizational skills, attention to detail, solutions-driven and follow-through
  • Demonstrated ability to develop, update and adopt processes
  • Ability to act as a role model with a focus on leadership development and coaching
  • Availability to work weekends and holidays where required

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