Summary
An exceptional opportunity exists for a polished and relationship-driven Sales and Marketing Manager to join a luxury boutique resort located in the foothills of the Canadian Rockies, just outside a major Western Canadian city. This intimate, design-forward property is known for its refined guest experience, breathtaking natural setting, and reputation as one of the region’s most distinctive destinations for luxury leisure stays, corporate retreats, and private events. You will play a pivotal role in driving revenue growth while strengthening the resort’s presence within key corporate, group, and retreat markets. This role requires a commercially minded hospitality professional who combines strategic sales leadership with a highly personalized approach to client relationships. Working closely with ownership and the operational leadership team, the successful candidate will help shape the property’s market positioning, develop contracted business opportunities, and ensure the resort remains a preferred destination for high-value group and retreat experiences. This position is ideal for a candidate who thrives in a boutique luxury environment where thoughtful storytelling, relationship-building, and meticulous attention to guest experience are central to success.
Description
- Develop and execute strategic sales initiatives to drive contracted corporate retreats, executive meetings, and group business
- Cultivate strong relationships with corporate clients, event planners, and key industry partners to generate new business opportunities
- Proactively identify and pursue new revenue channels while maintaining and expanding existing accounts
- Lead the sales process from prospecting and proposal development through negotiation and contract execution
- Collaborate with operations and culinary teams to ensure seamless execution of group events, retreats, and special programs
- Partner with ownership and leadership to support the overall revenue strategy, including rate positioning, yield management, and market segmentation
- Monitor performance metrics including ADR, RevPAR, and occupancy trends to inform sales strategy and maximize revenue opportunities
- Represent the property within the local and regional marketplace through networking, industry events, and strategic partnerships
- Support marketing initiatives that reinforce the resort’s brand identity and luxury positioning
- Maintain accurate reporting, forecasting, and account management within CRM and sales systems
Requirements
- Luxury hotel or boutique resort sales experience, ideally within group, corporate retreat, or event-driven environments
- Proven track record of securing contracted business and developing high-value corporate relationships
- Strong understanding of hotel revenue metrics including ADR, RevPAR, and yield strategy
- Exceptional relationship-building skills with a polished and professional client-facing presence
- Strategic mindset combined with a hands-on approach to client engagement and event coordination
- Strong communication, negotiation, and presentation skills
- Ability to collaborate effectively with ownership, operations, and cross-functional teams
- Highly organized with the ability to manage multiple sales pipelines and client relationships simultaneously
- Passion for hospitality and delivering memorable luxury guest experiences
Corporate Culture
- Competitive compensation package including base salary and performance incentives
- Opportunity to represent a distinctive luxury resort with a strong reputation for excellence
- Collaborative leadership environment with direct influence on the property’s growth and positioning
- The chance to work within one of Canada’s most scenic and inspiring resort settings
- Professional growth opportunities within a unique and highly respected hospitality operation