JRoss Hospitality Recruiters E-Blast – September 2019 |
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You need the right people to answer the door
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Canada’s foodservice industry remains in a very strong position, with consistent YoY growth each month for 2019, and Restaurants Canada projecting an average 4.6% growth in the last half of the year due to stronger than expected disposable income growth. A major industry trend bolsters this outlook, as a recent survey regarding high growth 3rd party delivery services showed 79% of restaurants responding found them profitable, and 24% said they were very profitable.
The picture for the hotel industry is more complex. Occupancy is down for the year but ADR and RevPAR are both up. Fortunately, analysts feel the Occupancy challenge stems from increased supply, and that supply should result in increased ADR and RevPAR on an ongoing basis as it raises the rate ceiling for the country. There are also strong positive trends in international travel, with 2019 travel from the US up 6.3% YoY, and from Mexico up 33.3%, from India up 27.9% and from the UK up 22.3%.
You can learn more about Canada’s hospitality industry and key labour market issues on our blog.
Positive numbers point to opportunities. When opportunities are available you need the right people to take advantage of them – and you need those people quickly. Fortunately, we can help you find them!
To give you some ideas of what we could deliver for you, we’ve showcased below a few examples of candidates we’ve worked with and roles we’ve worked on in today’s exciting hospitality world.
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FEATURED CANDIDATE PROFILES
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Executive Chef | Toronto (open to relocation)
For more than 15 years, this top chef’s abundance of enthusiasm and inspired creativity has provided a winning recipe for some of Toronto’s most celebrated restaurants. They have vast and varied upper management experience in multiple facets of the food world – from high volume and modern contemporary kitchens to QSRs and catering production as well as specialty prepared foods and retail. They’ve worked for iconic hotel properties, been a Chef/Partner in one of Toronto’s legendary restaurants, and have been deeply involved in two prominent food startups with a focus on commissary and fresh delivery. They have an entrepreneurial mindset, are a natural leader with a strong work ethic, and have sharp creative skills. This is without question one of the most versatile and business minded chefs in the country. What could this dynamic professional do for your food program?
Interested in candidates with this type of profile? |
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Senior Sales Manager — Hotel | Edmonton
This energetic, motivated Sales Manager is willing to go the extra step to meet and exceed their client’s needs. Their goal is never to "sell" their valued clients anything, but rather to offer the solution of their 4 Star downtown property as a great fit for either overnight group accommodation, for catered event needs, or both. They’re a master at new business development and have the strong ability to develop additional business from both existing and new accounts. A real hunter, they truly enjoy research and outreach and finding new business, resulting in a proven track record for double digit sales increases year after year. If you have a need to increase corporate business travel and corporate group business at your property, they bring to the table a proven track record for exceeding budgeted room night quotas and average rate. How would that affect your bottom line?
Interested in candidates with this type of profile? |
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Restaurant Manager — Fine Dining | Vancouver
This polished professional can help your organization develop cutting edge food & wine, training and service programs. Stylish and sophisticated, they are an approachable, modern day leader with a disciplined approach, one who prides themselves on creating positive workplaces and spectacular guest experiences. Trained in service in some of Vancouver’s top rated restaurants, this accomplished operator progressively worked their way up from FOH Supervisory to General Manager roles. They’ve worked side by side with culinary teams with a fine dining pedigree that would be hard to match anywhere in Canada. Comfortable managing a large cellar, they have internationally recognized certifications and love sharing their passion for local and international wines. If you need an operator whose singular purpose is to captivate guests with unparalleled quality, service, and food and wine knowledge, this is an ideal candidate. How would you like to captivate your guests?
Interested in candidates with this type of profile? |
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VP/Regional Director/Area GM — Hotel | Anywhere in Canada
This passionate and dedicated hotel executive comes with a proven track record in operations, hotel openings and repositioning within premiere global groups, driving forward transformations while dramatically increasing bottom line profits. Having overseen multiple city center and resort properties and launched regional support offices, this candidate has a true entrepreneurial flare. With a finely tuned attention to detail and business acuity, this candidate has built a solid reputation across the industry for delivering international developments and re-brandings, as well as turning around struggling establishments. Currently working abroad and looking for an opportunity to return home to Canada, this candidate would be an ideal choice for someone looking to build a winning team in a large-scale or broad-based hospitality operation. Should they make their new home with you?
Interested in candidates with this type of profile? |
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Currently open!
Vice President of Gaming | Western Canada
This leading Canadian hospitality, lodging and gaming company with operations in Canada and the US turned to us to find them top tier senior gaming leaders. They need top performers able to provide critical leadership and be instrumental in developing and executing strategic and best practices operations and policy initiatives to enhance the financial contribution and effectiveness of operations. For their Vice President of Gaming, they have asked us to find a knowledgeable executive who can ensure their sites are in full compliance with regulators’ policies and procedures. The ultimate jackpot for our client would be to secure an experienced leader with the ability to manage diverse teams in strictly regulated gaming environments while increasing revenue, improving customer satisfaction, and engaging employees. We’re on it!
Interested in candidates for this type of role? |
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Successfully filled!
Human Resources Business Partner — Seniors Living | Toronto
This client is a dedicated provider of care and services for seniors in Canada, with over 100 senior care centres across the country. Growth has fueled their need for talented people in all areas of their business, and they needed an HR business partner who was compassionate, empathetic and able to act as a consultative partner. Working closely with them to understand their needs and “fit”, we were able to help them hire a true HR professional who is optimistic by nature but also realistic and pragmatic, and who has demonstrated success in building talented teams and systems during periods of accelerated organizational growth and transformation. Their new HR Business partner is already busy helping support their growth – can we help you find someone to do the same for your organization?
Interested in candidates for this type of role? |
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Successfully filled!
Director of Engineering — Hotel | Rocky Mountains
Located in the Rocky Mountains, this full service branded chain needed a ticketed engineer with a strong working knowledge of all physical, mechanical and electrical systems in a remote property. The hotel has strong guest service standards and required candidates who not only had the required hard skills to manage the property, but someone who also embraces a guest first attitude and could greet and engage guests as required. Despite the challenges of a remote market search, we found the ideal candidate, one with years of experience in a similarly situated full service hotel who was looking for a great career opportunity and relished the chance to live in this extraordinary outdoor recreational setting with their young, energetic and outdoorsy family. In terms of job content and fit, it’s starting off as the ideal long term match for both parties. If we can help you find the ideal match, just let us know!
Interested in candidates for this type of role? |
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Successfully filled!
General Manager of Operations — North America — Travel & Tourism | Vancouver
For over three decades, our client has delighted guests with great escapes to fascinating locations in every part of the world. Their pursuit of excellence has led them to create unique luxury travel experiences on every continent. That commitment to excellence led them to choose JRoss as their recruitment partner when they needed a General Manager of Operations for North America. As they offer only the finest tour and travel experiences, they needed a polished operator able to oversee the management and operational delivery of luxury journeys in Canada and the United States. After a careful search we were able to help them hire a high performing and respected sales, operations and guest services professional with a “roll up the sleeves” & “get it done” attitude. Their new General Manager of Operations is just getting started this month, and is looking forward to inspiring and driving a nimble team to unite with a common goal of exceptional and flawless tour operations. We’d be happy to help if you’re looking for someone to do the same for your firm!
Interested in candidates for this type of role? |
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