Summary
Specialty Outdoor & Snow Sports Retail
This is an opportunity to join a high-energy, customer-driven specialty retailer deeply connected to the outdoor lifestyle community. The organization is known for delivering exceptional service, building authentic client relationships, and creating a passionate in-store culture centered around skiing, snowboarding, and active living. They are seeking an emerging retail leader who thrives in fast-paced environments, leads from the front, and is motivated by both people development and sales performance. The successful candidate is someone who naturally connects with customers, inspires teams through hands-on leadership, and embraces the pace and energy of peak seasonal retail. This is not a back-office management role. The majority of time will be spent directly on the sales floor engaging with clients, coaching team members, and helping drive the overall customer experience.
Description
- Lead daily retail operations within a high-volume, customer-focused environment
- Spend approximately 80% of time on the sales floor supporting clients and coaching the team
- Drive sales performance through active customer engagement and service leadership
- Recruit, train, coach, and motivate team members to achieve operational and sales goals
- Foster a positive, energetic, and accountable store culture
- Support merchandising, inventory management, and visual presentation standards
- Help scale staffing and operational priorities during peak seasonal periods
- Maintain a strong understanding of customer needs, product categories, and emerging trends
- Assist in achieving financial targets including sales, payroll, and operational KPIs
- Act as a brand ambassador within the local outdoor and active lifestyle community
- Partner closely with senior leadership on succession planning and future growth opportunities
Requirements
- 3–5 years of experience leading retail teams in retail, hospitality, or managing a ski hill; must be passionate about skiing
- Skiing, snowboarding, or outdoor lifestyle product knowledge is a requirement
- Strong leadership, coaching, and people development skills
- Proven ability to thrive during busy seasonal peaks and rapidly changing business conditions
- Hands-on leadership style with a strong front-of-house presence
- Passion for customer service and building long-term client relationships
- Energetic, resilient, and highly adaptable personality
- Strong organizational and communication skills
Corporate Culture
- Competitive compensation package - $65k-$80k base salary
- Would provide assistance with relocation for the right person
- Opportunity for long-term career growth and leadership development
- High-energy and team-oriented culture
- A business deeply connected to the outdoor lifestyle community
- The chance to build a meaningful career within a growing specialty retail environment