Successfully managed day-to-day operations in demanding, high volume and multi-unit casino resort, luxury spa, and full-service restaurant environments while managing renovations and implementing new systems and procedures
A natural connector with deep networks on both sides of the table - as a hospitality operator and as an industry recruiter - with the relationships to prove it
A proven operator with hands-on experience leading, coaching and rebuilding teams in high-pressure, guest-obsessed environments from casinos to spas
A consistent focus on delivering superior experiences in hands-on roles and as an industry recruiter partnering with founders, CEOs and executive leadership teams
A proven hospitality operator with a track record for success in F&B and an industry-focused recruiter who has consistently found great hospitality leaders for great hospitality organizations
Hospitality has been Sara Brown's world from the beginning. From front line roles during university through multiple senior level F&B positions, Sara has constantly focused on delivering superior guest experiences in high volume, multi-unit environments. Building on that industry experience and her genuine care for people, she has taken that hospitality and guest focus to new heights and built a track record for successfully connecting leading hospitality organizations with great hospitality leaders.
While at Dalhousie University, Sara started in frontline F&B roles that introduced her to the energy, the people, the pace, and the genuine satisfaction of making a guest feel well taken care of. Recruited into the Great Blue Heron Casino, she grew to become Senior F&B Manager. In that role she was responsible for hundreds of frontline staff and multiple fine dining outlets, bars and cocktail lounges in their union environment. Sara then became Senior Beverage Manager for Niagara Casinos, where she gained experience with complex renovation projects while restructuring and rebuilding their supervisory team, and developing and implementing new Standard Operating Procedures
Moving to Elmwood Spa and then Harpers Landing, Sara managed these high profile, demanding operations with full P&L responsibility while onboarding new systems, increasing revenue, reducing costs and adapting to successfully manage through the complex COVID pandemic environment.
Bringing her focus to recruiting for the industry she loves, Sara then became an agency recruiter. She leveraged her hands-on industry experience and instinct for reading people and bringing out their best to successfully partner with founders, CEOs and executive leadership teams. The result has been a consistent track record for successfully helping find and hire top level hospitality professionals for roles to the C-suite level in operations, culinary, sales and HR.
Based in Montreal, Sara joined JRoss Hospitality Recruiters in 2026 to build on her track record for successfully doing what she does best — connecting great hospitality organizations with great hospitality leaders.