J
9124
Human Resources Manager
Hospitality
BC - British Columbia, PRINCE RUPERT
Details

Summary

This is an exceptional opportunity for an experienced HR leader to join a multi-site organization in Northwest BC with strong ties to Indigenous communities and regional operations. The successful candidate will play a pivotal role in shaping culture, driving engagement, and fostering a workplace where employees are empowered, respected, and supported to achieve their best. Beyond traditional HR responsibilities, this role offers the chance to influence people strategy across all levels, working closely with senior leadership to implement programs, policies, and initiatives that align with both operational excellence and a commitment to community and cultural values. This is a hands-on, high-impact position where the right leader will oversee employee and union relations, compliance, talent development, and leadership growth, while ensuring practices reflect fairness, inclusivity, and a deep understanding of the communities served. Ideal candidates thrive in dynamic, multi-site environments, are comfortable working independently, and are motivated by the opportunity to shape a workplace that balances operational rigor with meaningful employee experiences and community connection.

Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.

Description

Employee Relations & Investigations

  • Receive, assess, and conduct workplace investigations, ensuring compliance with BC employment law and internal policies.
  • Advise leadership on disciplinary actions, performance management, and progressive discipline.
  • Resolve complaints and conflicts fairly, timely, and with cultural awareness.
  • Maintain thorough documentation and records for all employee relations matters.

Unionized Labour Relations

  • Serve as the primary HR contact for unionized employees and collective agreement matters.
  • Manage grievances and advise leaders on interpreting agreements and handling disciplinary matters.
  • Support leadership in collective bargaining preparation and participation.

Recruitment & Onboarding

  • Lead end-to-end recruitment for multiple business units, including contract negotiation.
  • Oversee Temporary Foreign Worker Program and LMIA compliance.
  • Implement equitable hiring practices and structured onboarding programs that accelerate performance and engagement.

Training & Development

  • Design and deliver mandatory training (e.g., bullying and harassment prevention).
  • Facilitate supervisory, performance, and respectful workplace training sessions.
  • Identify skill gaps and recommend targeted development solutions.

Policy & Compliance

  • Draft, maintain, and audit HR policies and employee handbook for legal compliance and operational consistency.

Attendance & Leave Management

  • Establish and manage attendance programs, return-to-work protocols, and modified work accommodations.
  • Ensure sick leave and short-term disability processes align with legislation and agreements.
  • Partner with leadership to address attendance trends proactively and supportively.

Requirements

  • Minimum 5 years progressive HR experience, ideally with unionized workplace exposure.
  • Post-secondary education in HR, Business Administration, or equivalent experience.
  • CPHR designation or active candidacy preferred.
  • Working knowledge of BC employment law and regulatory compliance.
  • Experience with LMIA and Temporary Foreign Worker Program processes.
  • Proven cultural competency in working with Indigenous communities or similar environments.
  • Strong written and verbal communication, with the ability to produce clear policies, correspondence, and reports.
  • Comfort operating independently across multi-site environments.
  • Experience in hospitality, gaming, retail, food service, environmental services, or natural resources.
  • Familiarity with HR systems (ADP, 7Shifts, POS platforms) and digital HR tools.
  • Knowledge of Northwest BC operational context and community engagement practices

Corporate Culture

  • Competitive compensation package -$110,000-$115,000
  • Relocation support available for the right candidate.
  • Opportunity to join a respected regional operation with strong community ties and long-term growth potential.
  • Leadership role with meaningful operational impact and visibility.

Position Type

Permanent
Similar Jobs

Share Posting

Express Your Interest

General Information
Position Information

Similar Jobs