Summary
This is a unique opportunity to join a high-profile, community-connected entertainment and hospitality operation in Northwest BC that plays an important role in the region’s tourism, guest experience, and economic activity. Operating within a highly regulated environment, the organization is committed to creating a safe, professional, and welcoming experience for guests, employees, and partners alike. They are seeking a detail-oriented, trustworthy, and highly organized Cash Office Manager to oversee the integrity of all cash-related controls on site. This is a pivotal back-of-house role responsible for daily reconciliation, cash control, documentation, compliance, and operational support. The successful candidate will bring strong accuracy, discretion, and financial discipline to a fast-paced environment where process, accountability, and confidentiality are essential.
Description
- Reconcile daily point-of-sale system reports to cash received, investigating and resolving discrepancies promptly
- Manage petty cash transactions, including disbursements, replenishments, and accurate record keeping
- Monitor ATM cash levels and place replenishment orders as required to avoid service interruption
- Oversee the accurate and timely distribution of employee gratuities in accordance with company policies
- Provide operational support to cash cage attendants during peak periods, absences, or as required
- Review and verify bank deposit slips for completeness and accuracy prior to submission
- Review and verify the daily deposit tracker, flagging irregularities for management review
- Compile and organize backup documentation packages for the accounting team to support audit and month-end processes
- Adhere to all internal controls, regulatory requirements, and anti-money laundering policies
- Collaborate with cage supervisors and finance leadership to identify process improvements and strengthen controls
Requirements
- 5+ years of experience in a cash-handling role within a high-volume environment, preferably in casino, hotel, hospitality, or entertainment operations
- Demonstrated proficiency with data and point-of-sale systems
- Experience with BCLC, Squirrel, Micros, or Oracle Opera would be considered an asset
- Strong financial reconciliation skills and excellent accuracy with numerical data
- Advanced Microsoft Excel skills, with the ability to create, develop, and maintain detailed spreadsheets
- Ability to obtain and maintain required gaming licensing as mandated by BCLC and GPEB
- High level of personal integrity, professionalism, and discretion when handling confidential financial information
- Strong organizational skills and the ability to manage competing priorities in a regulated environment
Corporate Culture
- Competitive compensation package in the range of $65,000–$67,500
- Relocation support available for the right candidate
- Opportunity to join a respected regional operation with strong community ties and long-term growth potential
- Visible leadership role with meaningful operational impact across a dynamic hospitality and entertainment environment
- Collaborative and professional team culture focused on accountability, guest experience, and operational excellence