J
9185
General Manager
Lounge/Cocktail Bar
BC - British Columbia, KELOWNA
Details

Summary

An established and highly regarded hospitality venue is seeking an experienced and hospitality-driven General Manager to lead its day-to-day operations. This stylish, high-energy restaurant and social dining destination is known for its vibrant atmosphere, elevated food and beverage program, and strong focus on creating memorable guest experiences. Blending contemporary dining with an energetic social environment, the operation has developed a loyal following and strong reputation within its market. The venue offers a polished yet approachable experience, combining quality-driven culinary execution, a curated beverage program, and exceptional hospitality standards. This is a fast-paced, service-focused environment that requires a hands-on leader with a strong floor presence, exceptional people leadership skills, and a passion for hospitality. The successful candidate will oversee all aspects of the operation while continuing to build culture, elevate the guest experience, and drive overall business performance. $70,000 to $80,000 base salary plus gratuities and bonus

Contact Michelle Doucette at 604.734.5584 x3 or submit your resume in confidence below.

Description

Leadership & Team Development

  • Lead, mentor, and inspire front and back-of-house teams to deliver exceptional hospitality
  • Foster a positive, professional, and performance-driven workplace culture
  • Recruit, train, coach, and develop team members and leaders
  • Build accountability while maintaining a collaborative and engaged environment
  • Drive employee engagement, retention, and overall team performance

Guest Experience & Service Excellence

  • Ensure a consistent and elevated guest experience at all touchpoints
  • Maintain a visible and active presence on the floor during service periods
  • Handle guest concerns professionally and proactively
  • Continuously enhance service standards and operational flow
  • Create an environment that encourages repeat business and strong community engagement

Operations Management

  • Oversee all daily restaurant operations including scheduling, inventory, service execution, and compliance
  • Ensure operational systems and standards are executed consistently and efficiently
  • Manage labour costs, productivity, and operational performance
  • Maintain health, safety, sanitation, and licensing standards

Financial & Business Leadership

  • Drive revenue growth through operational excellence and guest engagement
  • Analyze sales performance, labour reporting, and financial metrics
  • Identify opportunities to improve efficiencies and profitability
  • Support local marketing initiatives, partnerships, and promotional programming
  • Collaborate with ownership and leadership on strategic planning and future growth initiatives

Requirements

  • 3+ years of senior restaurant management or General Manager experience
  • Proven success leading high-volume hospitality operations
  • Strong leadership, coaching, and people-development skills
  • Solid understanding of restaurant financials, labour management, and cost controls
  • Passion for hospitality, food, beverage, and guest experience
  • Hands-on leadership style with a strong floor presence
  • Excellent communication, organizational, and problem-solving skills
  • Ability to thrive in a fast-paced and evolving environment

Corporate Culture

  • Competitive compensation package
  • Performance-based incentives
  • Opportunity to lead a well-established and growing hospitality operation
  • Collaborative and entrepreneurial culture
  • Long-term career growth potential

Position Type

Permanent
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