Summary
Do you thrive in a team environment where sports, community, and customer service come together? This established retailer is searching for a Sales Team Lead who will oversee sales operations while building strong relationships with teams, leagues, and organizations at the heart of the local sports community. This role is about more than sales - it’s about creating experiences. You’ll guide a motivated staff team, ensuring every customer, from individual athletes to entire leagues, feels supported and inspired. From order management to working directly with associations and apparel committees, you’ll help ensure teams step onto the field, ice, or court with confidence. With a collaborative and approachable leadership style, you’ll foster operational excellence, customer trust, and team engagement.
You’ll join a company that understands the power of sport to connect people and build community. Your focus will be on strengthening existing partnerships and helping grow long-term relationships that make a lasting impact. If you’re passionate about supporting athletes and enjoy balancing leadership with hands-on sales responsibilities, this is your chance to make a difference.
Description
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Manage team sales and oversee back-end order management.
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Partner with associations, apparel committees, and league accounts to support their needs.
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Grow revenue through existing client relationships (no cold calling required).
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Lead sales administration and foster meaningful customer relationships.
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Provide leadership and coaching to a team of 5 staff members in production and retail.
Requirements
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3+ years of experience in sales, account management, or customer service (preferably in retail, sporting goods, or team sales).
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Previous supervisory or team leadership experience is an asset.
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Proven ability to build and maintain strong client relationships.
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Experience managing both operational and sales processes is preferred.