Summary
A leading, customer-focused cannabis retailer is seeking an experienced Store Manager to oversee day-to-day operations, elevate guest experience, and lead a passionate team in a fast-paced, compliance-driven environment. This is an opportunity to join a growing brand that values education, community engagement, and outstanding service. The Store Manager is responsible for the full performance of the retail location, providing strong leadership, operational discipline, and a commitment to regulatory compliance. They will build a high-performing team, optimize store standards, and ensure guests feel welcomed, informed, and supported. This leader will embrace a people-first approach, create an inclusive environment, and consistently deliver on sales, service, and safety expectations.
Salary Range $55K-60K
Description
Leadership & People Development
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Lead, coach, and inspire a team of budtenders/sales associates through clear expectations and consistent feedback.
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Recruit, train, and develop team members to deliver exceptional service and product knowledge.
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Foster a culture of accountability, inclusivity, and continuous learning.
Operations & Compliance
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Ensure full compliance with federal, provincial, and municipal cannabis regulations, including ID verification, inventory handling, and reporting requirements.
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Maintain accurate inventory management, loss-prevention practices, and daily operational checklists.
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Oversee scheduling, payroll administration, cash management, and opening/closing procedures.
Guest Experience & Community Engagement
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Deliver a warm, approachable, and educational guest experience aligned with the brand’s values.
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Support product knowledge initiatives, ensuring the team can speak confidently about strains, formats, accessories, and responsible consumption.
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Build strong community relationships and represent the location with professionalism.
Sales & Performance
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Drive store performance through merchandising, promotional execution, KPI management, and data-driven decisions.
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Identify opportunities to increase conversion, basket size, and customer loyalty.
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Uphold visual merchandising standards, cleanliness, and brand consistency.
Requirements
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Minimum 2–3 years of retail management experience; cannabis experience is an asset but not mandatory.
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Strong understanding of cannabis regulations or a willingness to complete all required certifications (e.g., CannSell, SellSafe).
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Proven ability to lead teams in a high-compliance, high-transaction environment.
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Exceptional communication, organization, and problem-solving skills.
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Comfortable multitasking with a hands-on approach.
Corporate Culture
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Be part of a respected, growing retail cannabis brand.
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Lead a supportive team that values education, community, and responsible retailing.
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Competitive compensation, benefits, and opportunities for growth within a fast-evolving industry.