Everything is changing, and the challenges are in the journey as well as the destination

A recent AON study showed that HR leaders see their main COVID-19 related challenges as:

- Business continuity plans (67%)
- Managing flexible work arrangements (64%)
- Managing employee communication (56%)
- Addressing employee concerns on workplace policies (53%)
- Implementing preventative measures (43%)
- Reviewing current welfare policies (25%).

The question is, how do you help your organization develop and learn them?

“Leading through COVID-19”

“COVID-19 Awareness”/”COVID-19 Prevention”

“Customer Experience During COVID-19”

On May 27, 2020 Jackman, in partnership with the David Sobey Centre for Innovation in Retailing and Services, shared their findings from extensive surveys of Canadian consumers and retailers

Right now, every aspect of the societal and commercial status quo is being called into question and re-evaluated. This webinar covered both the huge challenges and the massive opportunities stemming from this “Retail Restart”, to help equip business leaders to see beyond the crisis and come out of this even stronger than before.

The question is, how do we ensure it’s done safely?

We’re flattening the curve across many regions of Canada. Provinces are beginning to reopen, and the Prime Minister & Premiers have released principles to guide that reopening in the weeks and months ahead.

Our entire team is thinking about all those working in the service industry sector and supporting businesses who are feeling the immediate impact of this pandemic. This is an unprecedented time for all of us. Together, we will tackle this day-by-day, looking for opportunities to ensure that when this passes, we are a stronger, more resilient sector. We are working remotely and will continue to post roles on our website and social media channels as soon as they become available to help keep as many Canadians working as we can.

Pour la version française, cliquez ici.

We're proud supporters of Retail Council of Canada for all the work it does on behalf of our industry!

From producing a memorable resume to making a lasting impression during an interview, job-seekers have traditionally worked to sell themselves to prospective employers. Now, in a candidate’s market, with historically low unemployment rates the tables have turned. Recruiters, HR and Hiring Managers are scrambling to shift from screener to marketer and influencer – working to convince the candidates of all the reasons they should consider your role and company first.

While product shortage and freshness problems seem to be resolved, pricing still drives consumers to the black market – but both producers and the government are making moves to address the issue.

Store licensing continues to be a challenge – but Ontario, Canada’s largest market, has said it is opening up the process in 2020, hopefully to deliver on projections of 1000+ stores.

The cannabis industry has gone from hosting general industry business conferences to more niche-oriented conferences, to the delight of cannabis retailers across the country. A case in point: The “Retail Cannabis Forum”, held by the Retail Council of Canada (RCC) in Toronto on November 19, 2019.