Summary
A four-star destination hotel set along British Columbia’s rugged North Coast is seeking an experienced Assistant Hotel Manager to join its senior leadership team. Framed by sweeping harbour views, pristine mountains, and a distinctive coastal landscape, the property delivers a refined yet welcoming guest experience grounded in traditional design, genuine hospitality, and strong ties to the local community. With more than 100 guest rooms and future expansion on the horizon, this role offers the opportunity to play a meaningful part in shaping the hotel’s operational strength, service culture, and long-term leadership continuity. The Assistant Hotel Manager will provide hands-on leadership across rooms, front office, and guest services, ensuring operational consistency, elevated service standards, and the effective development of department leaders, while partnering closely with the Director of Operations on broader operational and financial initiatives. This is an opportunity to build a lasting hospitality career in a world-class destination where visible leadership, autonomy, and high standards truly matter.
Description
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Oversee daily hotel operations across rooms, front office, and guest services, ensuring seamless execution and consistent standards
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Provide strong on-property leadership with a visible, hands-on presence across all shifts as needed
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Lead, coach, and develop department managers, fostering accountability, engagement, and professional growth
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Ensure exceptional guest experiences by maintaining and continuously improving service standards
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Monitor and address guest feedback, service recovery, and operational issues in real time
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Support labour management, workforce planning, scheduling, and productivity targets
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Assist with cost controls, budgeting support, and operational efficiencies
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Partner closely with the General Manager on operational planning, performance initiatives, and financial objectives
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Support training initiatives and reinforce brand and service standards across the operation
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Act as a key leadership resource during peak periods, special events, and high-occupancy seasons
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Contribute to succession planning and leadership continuity within the hotel
Requirements
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Well-rounded hotel operator with strong experience across rooms and guest-facing departments
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Experience in remote, resort, or destination markets is strongly preferred
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Proven people leader with a hands-on, floor-based leadership style
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Comfortable operating with autonomy and making independent decisions
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Adaptable, collaborative, and service-driven
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Background with guest-experience-focused hotel brands is an asset
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Motivated by long-term growth, leadership development, and operational excellence
Corporate Culture
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Base salary: $85,000–$90,000, depending on experience
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Substantial bonus opportunity tied to performance
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Relocation assistance offered
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Preference for candidates with experience in smaller or remote communities, or personal ties to the region
This role offers a rare opportunity to step into a senior leadership position with meaningful autonomy, direct impact on operations, and long-term growth potential within a high-quality destination hotel. The hotel is part of a locally owned organization that proudly owns and operates a diverse portfolio of businesses in the region. United under shared leadership, these operations provide meaningful employment opportunities while contributing to the long-term economic growth of the Nation and the surrounding community.