Summary
A leading hospitality group in Atlantic Canada is seeking a dynamic and visionary Chief Operating Officer to oversee a diverse portfolio of food & beverage and catering operations. This growing organization is recognized for its excellence in culinary experiences and guest service — from casual venues and live-music pubs to award-winning fine dining destinations. The successful candidate will be instrumental in shaping the next chapter of East Coast hospitality, building the operational framework that supports the company’s mission, vision, and long-term growth strategy. Reporting to the executive leadership team, the COO will collaborate closely with Directors and General Managers across a portfolio that includes restaurants, hotel-based outlets, and an expanding catering division. This is a hands-on leadership role requiring equal parts strategic acumen, financial oversight, and a deep commitment to hospitality excellence.
Description
People Leadership
-
Foster a culture that attracts, develops, and retains exceptional hospitality talent.
-
Coach and mentor senior leaders, ensuring alignment with company values and service standards.
-
Implement training programs that elevate the guest experience across all outlets.
-
Build cross-functional relationships that strengthen collaboration and performance.
Operational Excellence
-
Deliver on business plans and budgets, maintaining each concept’s distinct identity.
-
Oversee culinary and service standards, ensuring cost controls and consistency.
-
Partner with marketing and sales teams to align initiatives with operational goals.
-
Identify and evaluate new food & beverage opportunities to support continued growth.
Financial & Process Management
-
Analyze daily, weekly, and monthly financial results to optimize revenues and margins.
-
Ensure processes and systems support efficient, scalable operations.
-
Lead programs for maintenance and replacement of assets and operating equipment.
-
Uphold best-in-class workplace and safety practices.
Requirements
-
Post-secondary education in Hospitality, Business, or a related field.
-
Minimum 10 years of progressive leadership experience in food & beverage operations — ideally within upscale casual or luxury dining environments.
-
Proven success developing and executing business plans and budgets.
-
Strong financial and analytical skills with a focus on driving performance metrics.
-
A guest-first mindset, with a passion for people and service excellence.
-
Flexibility to work evenings and weekends as required by the business.
Corporate Culture
This is a rare opportunity to influence one of Atlantic Canada’s most ambitious hospitality portfolios — leading talented teams, elevating service standards, and shaping the guest experience across a growing group of distinctive concepts.