Summary
A world-class hospitality and gaming destination is seeking an accomplished Director of Operations to join its executive leadership team. This newly created role reflects a long-term commitment to disciplined performance, strong governance, and sustainable growth across a complex, multi-asset operation. With responsibility spanning hotel operations, five food and beverage outlets, and regulated casino/gaming operations, the Director of Operations will play a central role in strengthening systems, improving margins, developing senior leaders, and ensuring consistent, compliant performance across the portfolio. Designed for a senior hospitality leader who brings both a strong commercial acumen coupled with values-driven leadership, this position offers rare autonomy, visiblity, and direct influence over financial outcomes, operational standards, and organizational culture. Beyond operational excellence, this role carries meaningful responsibility to the community and Nation the organization serves. The successful candidate will partner closely with ownership to build long-term stability, create meaningful employment opportunities, and support economic sustainability through responsible, high-quality hospitality operations.
Description
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Provide executive oversight of multi-unit hospitality and gaming operations, including hotel and five food and beverage outlets
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Lead financial performance through budgeting, forecasting, cost controls, and P&L management
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Ensure compliance with all gaming, regulatory, and operational standards
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Lead, coach, and develop a senior management team, fostering accountability and high performance
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Standardize operating systems, policies, procedures, and performance metrics across departments
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Collaborate closely with ownership on long-term planning, capital priorities, and growth initiatives
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Maintain a strong on-site leadership presence, ensuring operational excellence and service standards are consistently upheld
Requirements
The ideal candidate is a seasoned hospitality executive with 10+ years of progressive leadership experience. They bring a strong operational foundation, commercial discipline, and the leadership presence required to guide complex, multi-unit operations across hotel, food and beverage, and casino assets. This role is best suited to a leader who combines operational depth with people-first leadership - someone motivated by building strong teams, safe and consistent operations, and sustainable performance across a complex hospitality and gaming portfolio, while contributing meaningfully to the community and Nation the organization serves.
They will demonstrate:
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Senior-level experience overseeing integrated hotel, food and beverage, casino, and attraction operations within a destination or multi-site environment
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Current status as a licensed gaming operator, or full eligibility to obtain and maintain the required gaming licence, with direct accountability for casino operations
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Proven strength as a safety-focused leader, with deep expertise in SOP development, operational processes, and experience operating in remote environments
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Broad operational experience across food and beverage, hotel operations, maintenance, and capital projects
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Strong financial and P&L acumen, with a track record of driving both employee engagement and guest satisfaction while delivering disciplined financial results
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Extensive experience in operations, training, and leadership development across diverse teams and environments
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The ability to build trusted relationships at all levels of the organization, working effectively across cultural backgrounds and with community and regulatory stakeholders
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A leadership style that inspires followership through clear values, brand stewardship, and a commitment to hospitality excellence
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Comfort operating in a smaller or remote market, balancing strategic oversight with visible, hands-on leadership
Corporate Culture
Compensation & Relocation
- Base salary expected to be $180,000 or higher, commensurate with experience
- Substanitial variable compensation targeted tied to performance
- Relocation assistance offered
- Housing assistance available
- Preference for candidates with experience in smaller or remote communities, or personal ties to the region
The Opportunity
This role offers a rare opportunity to step into a senior executive position with genuine influence, autonomy, and long-term growth potential. The organization is locally owned and operates a diverse portfolio of businesses that play a meaningful role in regional economic development and employment. United under shared leadership, the operation is committed to high standards, community connection, and sustainable growth.