Summary
An exciting opportunity is available for an experienced Events Manager to lead the events function within a growing Canadian hospitality organization known for creating memorable guest experiences across restaurants, hotels, resorts, entertainment, and destination properties. This role is ideal for a commercially minded hospitality leader who enjoys building client relationships, driving event revenue, developing strong teams, and overseeing every detail from initial inquiry through final execution. Working closely with the General Manager, culinary leadership, senior events leaders, and broader hospitality teams, the Events Manager will have a direct impact on both guest experience and business performance. The successful candidate will bring a strong combination of event sales, operational leadership, organization, and people development. They will be confident managing multiple priorities, mentoring a banquet team, maintaining high service standards, and identifying opportunities to grow event business in a fast-paced hospitality environment.
Description
- Lead the planning, coordination, and execution of private events, corporate functions, group business, and banquet operations.
- Drive event revenue by achieving sales targets and identifying opportunities to grow bookings and repeat business.
- Manage client relationships from initial inquiry and quotation through event execution and follow-up.
- Prepare event proposals, quotes, event details, and related documentation.
- Build strong relationships with corporate clients, event planners, local organizations, and repeat customers.
- Provide leadership, coaching, training, and mentorship to the banquet and events team.
- Identify high-potential team members and support their development into future leadership roles.
- Ensure all events are executed according to established service, presentation, and hospitality standards.
- Coordinate closely with culinary leadership to ensure menus, timing, staffing, and service expectations are aligned.
- Participate in weekly event order meetings and ensure all departments are fully prepared for upcoming functions.
- Manage labour scheduling and staffing levels based on event volume and business needs.
- Monitor labour productivity and event-related costs while maintaining strong service standards.
- Oversee event inventory planning, equipment, supplies, and operational readiness.
- Resolve client concerns, service issues, and operational challenges quickly and professionally.
- Maintain strong communication across restaurant, culinary, hotel, sales, and senior leadership teams.
- Support continuous improvement in event sales, service standards, operating procedures, and guest experience.
Requirements
- Previous leadership experience in events, banquets, restaurants, hotels, or a comparable hospitality environment.
- Demonstrated experience managing private events, corporate functions, banquets, or group business.
- Strong sales orientation with experience achieving event revenue or booking targets.
- Proven ability to build and maintain strong client relationships.
- Experience leading, training, scheduling, and developing hospitality teams.
- Strong organizational and time-management skills with the ability to manage multiple events and priorities.
- Solid understanding of labour management, scheduling, inventory planning, and event operations.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and the ability to remain composed in a fast-paced environment.
- Ability to work collaboratively with culinary, restaurant, hotel, sales, and senior leadership teams.
- Flexible availability based on event schedules and business requirements.
- Must be legally entitled to work in Canada.
Corporate Culture
- Competitive annual salary plus commission.
- Primarily Monday to Friday with flexibility around major events and business needs.
- Extended health and dental benefits.
- Complimentary meal while working.
- Employee and friends and family discounts across a broad portfolio of hospitality, hotel, resort, and destination brands.
- Travel opportunities within Canada and the United States.
- Company-issued laptop.
- Cell phone allowance.
- Ongoing professional development and mentorship from General Manager, Regional, and Director-level leadership.
- Career growth opportunities within a large and expanding hospitality organization.